OBVA Virtual Office Assistants offers Amazon Business and Ebay Business Management Services to online store owners. Our complete outsourcing services are aimed at taking over all the online tasks involved in managing a complete Amazon or Ebay Stores. Whether you need part time, full time or project based services, we will design the program that best fits your needs. We offer single point of contact for all the services.
Internet Marketing Research For Amazon Business And ebay Business
- Find hot selling products for your online business
- Know your competitors and what they are doing
- Market research to decide the selling price
- Find the best suppliers
- Finding any other information online which you may need for your business/store
Promoting Your Store and Listings On Amazon & Ebay
- Keyword optimize your Listings and Titles
- Promote your store on blog and Social Media
- Article Marketing for your store
- Image optimized listings
Order and Inventory Management
- Printing shipping labels using software such as Shipworks or from your Amazon-Ebay Business store admin section
- Managing refunds and replacements for your online business
- Managing order cancellations and issues
- Managing your inventory details
- Placing inventory orders with your suppliers as and when required
- Coordinating with your supplier in case of replacements

Customer Service For Your Amazon-Ebay Business
- Replying to customer and prospect emails within 24 hours
- Tracking replacements/refunds for customers
- Follow up with customers for negative feedback removal
- Connect with your customers on Social Media Platforms
Feedback and Dispute Management For Your Online Business
- Managing disputes, claims
- Managing feedback and following up with clients to get negative/neutral feedbacks removed
Documentation and reporting
- Writing FAQ, Return Policies if required
- Preparing regular monthly reports for your Amazon/EBay business
- Tracking the refunds replacements issued
You can choose any or all of the above mentioned services. Services are billed on per hour basis.
Important: We do not deal with sellers in the same product line. We do not work for all clients’ competitors. This rule is to assure you that your business is safe with us and we will only work on your store to optimize your sales and feedback ratings.
Please contact us by filling the form below to request a call back. We would like to understand your business better and offer the right solution for your unique online business.






